PRIVACY POLICY

Tokcorp PTY LTD T/As Performance Brands (brand TunePlus) registered in Level 1, 14a/8 Gladstone Road Castle Hill NSW, 2154, ABN: 96 606 514 416 is committed to protecting the privacy of personal information in accordance with Australian privacy laws.

We may, from time to time, review and update this Privacy Policy so please check this website periodically to stay informed of any updates. All personal information collected and held by us will be governed by the most recently updated Privacy Policy.

COLLECTION OF PERSONAL INFORMATION BY TOKCORP PTY LTD T/AS PERFORMANCE BRANDS

We will only collect personal information from you that we reasonably require for one or more of our business functions or activities, and will do so by lawful and fair means.

The kinds of personal information we may collect from you will depend on what type of interaction you have with us. However, it may include, among other things:

– Personal information you provide to us when register in personal account on the website, subscribe to our mailing list or interact or follow our social media pages like Facebook, Facebook Messenger, Twitter and Instagram. This information may include, for example, your name, postal address, email address, telephone number, date of birth;

WHERE YOUR PERSONAL INFORMATION IS STORED

Your personal information is held and stored on paper, by electronic means or both. We have physical, electronic safeguards for personal information. Where we store your personal information depends on what interaction you have had with us. However, some areas may include:

– Databases for processing customer orders, enquiries or feedback;
– Email or SMS databases for marketing communications;

HOW YOUR PERSONAL INFORMATION IS STORED

We take reasonable steps to protect your personal information from loss or unauthorized access. Unfortunately no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although we strive to protect such information, we do not warrant the security of any information you transmit to us or from our online services and you use these services at your own risk.

If a substantial data breach has or may have occurred (for example, your personal information was shared with unauthorized persons) we will, where relevant, notify you as soon as is practicable and the Office of the Australian Information Commissioner about that actual or possible breach. We only keep your personal information for as long as it is required for the purpose for which it was collected or as otherwise required by law. We will take appropriate measures to destroy or permanently de-identity your personal information if we no longer need to retain it. These measures may vary depending on the type of information concerned, the way it was collected and how it was stored.

HOW YOUR PERSONAL INFORMATION WILL BE USED

We collect your personal information so that we can use it for our functions and activities and provide products and services to you, which include, among other things:

– processing orders;
– administering and responding to your enquiry or feedback about our products and/or services;

Further to the uses we’ve outlined above, we also use Google Analytics. You can learn more about that service at www.google.com/policies/privacy/partners/

DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

We may disclose personal information we collect from you:

– to our related companies, suppliers, consultants, contractors or agents for the purposes set out in the section above entitled “How your personal information will be used” or for other purposes directly related to the purpose fo which the personal information is collected.
– to relevant Federal, State, Territory safety authorities and for the purpose of investigating issue;

OPTING IN OR OUT

At the point we collect information from you, you may be asked to “opt in” to consent to us using or disclosing your personal information. You will generally be given the opportunity to “opt out” from receiving communications from us. You may “opt out” from receiving these communications by clicking on an unsubscribe link at the end of an email or by contacting us with this request.

COOKIES

Cookies are pieces of information that our web server may send to your computer’s hard disk when you visit our website. Cookies can facilitate your ongoing access to and use of this website. They allow us to track usage patterns and to compile data that can assist us improve our content, products, services and target advertising. If you do not want information collected through the use of cookies, your browser may allow you to deny or accept the cookie feature. However, certain features of this website may not work without cookies and this may limit the services provided by our website.

We also use your IP address to help diagnose any problems with our server and administer our website. Your IP address is used to help identify you and to gather broad demographic information about you.

THIRD PARTY WEBSITES

We may offer links to websites that are operated by third parties. If you visit one of these linked websites, you should review their privacy and other policies. We are not responsible for the policies and practices of third parties.

ACCESS, CORRECTION AND DELETION OF YOUR PERSONAL INFORMATION

You may, at any time, request access, correction or deletion of any personal information we hold about you by contacting us (refer to Contact information). If you make an access, correction or deletion request, we may ask you to verify your identity and put your request in writing for security reasons. We may charge a reasonable administration fee to cover the costs of meeting your request.

PRIVACY QUERIES

If you have any questions or complaints about how we handle your personal information or a breach of the Australian Privacy Principles, please contact us at [email protected] . We will consider your question or complaint and respond to you in a reasonable timeframe.